Política de reembolso

30-day return and exchange guarantee

REFUND POLICY

At RoseLustred, we strive to provide you with high-quality products and aseamless shopping experience. Please review our Returns & RefundsPolicy below for eligibility and conditions.

Returns & Refunds

If you receive a product that is defective or damaged during shipping ,we offer a 100% money-back guarantee or a replacement. To qualify,you must contact us within 2 days of delivery at info@roselustred.com

RETURN ELIGIBILITY

Eligible for Returns & Refunds:

ltems that arrive damaged or defective

Non-custom items in unused and original condition

Not Eligible for Returns & Refunds:

.Custom-made items (unless they arrive damaged or defective)

.Orders that fail to arrive due to incorrect shipping addresses provided by the customer

.ltems that have been used, altered, or damaged after delivery

.Requests based on buyer's remorse (e.g., you no longer want theitem)

We reserve the right to deny refunds or returns if the item does not meet the eligibility criteria outlined above.